Frequently asked questions

Hospitality


Even though groups are meeting online, churches can still put a strong emphasis on hospitality.

  • Heavier Email Communication: Send weekly emails re-capping last week’s talk/discussion and ask guests to share their thoughts via email. Make sure to check-in if someone missed a night.
  • Session Engagement: Make sure either the course host or group host is engaging right from the beginning of the online session – saying hello to people, asking questions, telling jokes. Avoid the silent downtime to keep excitement and enthusiasm high.
  • Chat Functionality: Encourage hosts, helpers, and guests to utilise the chat functionality to comment and ask questions during the video as well as during discussion time when others are talking.




Host Preparation


Make sure the hosts have all video files, discussion questions, and access to the digital solution the church has chosen. Churches are finding that guests tend to be more vulnerable online than in person. Prep your hosts so they can expect this.




Quality Discussion


  • Ask all guests to be on video
  • Ask all guests to join in a quiet environment if possible
  • Ask all guests to unmute during discussion. (Unless in a noisy setting). This allows for a more organic, free-flowing conversation.
  • Ask guests to not use green screen backgrounds to create a more natural environment.




Logistics


  • Internet Connection: If you are hosting Alpha Online, make sure you have a strong internet connection. If possible, plug directly into an ethernet cable.
  • Short and Sweet: Churches have found that in an online format, people start to lose interest at around the one-hour mark. We recommend keeping the full session to 1 hour- 1 hour 15 minutes.





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Middleton Hall, Middleton, Belford, Northumberland, NE70 7LF

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